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Clasif. Dewey: 331.893 / R638p

Rogers, Kimberly Ann

Preventing and responding to violence at work / Kimberly Ann Rogers; Chappell Duncan. -- Switzerland: International Labour Office, 2003. xi,139 p. : il.; 24 cm.

Incluye bibliografia (p. 127-131) e índice.

Contenido: 1 Introduction. 2 Workplace violence prevention: common themes and guides to policy. 3 Step 1 Asses and describe risk. 4 Step 2 Design and implement preventive measures. 5 Step 3 Design and implementation reactive measures. 6 Step 4 Monitor the effectiveness of preventive and reactive measures. 7 The risk management process in review. 8 Conclusion.

ISBN: 9221133745

Temas:
Violencia en el lugar de trabajo--Prevención

Entrada secundaria por autor:
Ducan Chappell, coaut.