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Business process re-engineering: an approach to improving service to beneficiaries while controlling administrative costs [Ross Baylin]

Por: Colaborador(es): Tipo de material: TextoTextoIdioma: Inglés Series XXXVIII/CPISS/XX/CAOSA/Mx.94 ; 1Detalles de publicación: México CISS CAOSA 1994Descripción: [41 h.] 28 cm. il. y gráficasTema(s): Clasificación CDD:
  • 658.0631 21 C238r 1994 V.1i
Recursos en línea: Resumen: The growing need among public sector organizations to do more with less had created a world of opportunities. Income Security Programs has chosen the path of Business Process Re-engineering (BPR) to meet the challenge of improving levels of service with fewer resources. Business Process Re-engineering is an extension of Total Quality, it is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in measure of performance such as cost, quality, service and speed.
Tipo de ítem: Documento técnico
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Biblioteca actual Biblioteca de origen Signatura Copia número Estado Fecha de vencimiento Código de barras Reserva de ítems
BIBLIOTECA CIESS Acervo General BIBLIOTECA CIESS Acervo General 658.0631 C238r 1994 V.1i 1 Disponible 030660
BIBLIOTECA CIESS Acervo General BIBLIOTECA CIESS Acervo General 658.0631 C238r 1994 V.1i Ej.2 2 Disponible 030661
BIBLIOTECA CIESS Acervo Digital BIBLIOTECA CIESS Acervo Digital 658.0631 C238r 1994 V.1i Ej.3 3 Disponible ADISS2023-3764
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Título en español: Las técnicas modernas de gestión: mejora de los servicios a los beneficiarios controlando los costos administrativos

Department of Human Resources Development Canada - En portada

The growing need among public sector organizations to do more with less had created a world of opportunities. Income Security Programs has chosen the path of Business Process Re-engineering (BPR) to meet the challenge of improving levels of service with fewer resources. Business Process Re-engineering is an extension of Total Quality, it is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in measure of performance such as cost, quality, service and speed.

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