PDF´s
Living longer, living better: Addressing the challenge of an aging workforce, published Jointly with the Lisbon Council (2007) -- For the good of the global economy: Social protection for the migrant worker (2007) -- From possibility to actuality: Why social organizations are turning to SOA (2007) -- Reducing improper payments in social services and social security (2007) -- Social Security Quo Vadis? Interviews with social security administration CEOs in 15 Western European countries, published jointly with the European Institute for Social Security (2007) -- Delivery of Benefits in an Emergency: Lessons from Hurricane Katrina (2007) -- Innovation: The challenge of the 21st century (2007) -- What’s next? Becoming a more effective, efficient, and responsive social sector organization (2006) -- Meeting Australia’s social protection needs in the 21st century (2006) -- Trends in business application development to enable social program delivery (2006) -- Effective management of workers compensation claims for the right outcomes (2006) -- Issues in social security employment services: A global perspective from IBM (2006) -- Issues in child welfare: A global perspective from IBM (2006) -- Social system industry dynamics: A global perspective from IBM (2005) -- Cooperation Between Social Security and Tax Agencies in Europe (2005)
The challenges facing social services and social security executives -- Investment priorities for social services and social security executives -- How are social services and social security organizations building priority IT capabilities? -- Social services and social security challenges, priorities and investments — a look at six program areas --Comparison of investment priorities of line-of-business and IT executives
ISSF 3 – September 2005, Tokyo: The Social Sector in the 21st Century -- ISSF 4 – October 2006, Rome: The demographic challenge: How innovation in labor market and retirement pension policy can ensure a new wave of prosperity -- ISSF 5 – June 2007, Baltimore: Emergency Response – The Role of Human Services Agencies.
IBM Business Transformation Consulting -- IBM Integrated Case Management Solution -- IBM Risk Management Solution.

White papers and research reports outlining IBM's perspective on challenges faced by our clients in the social sector. The challenges facing social sector organizations: Analysis of interviews with 681 executives. Proceedings of IBM International Social Sector Forum series. More information about IBM Solutions for Social Services and Social Security organizations.
IBM Social Services and Social Security Capability Assessment Tool.